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Robin M. Conant, COO and Vice-President, Client Services
Robin M. Conant is a founding Partner and Vice-President of Client Services for Conant and Associates, Inc.  Robin began her career in the airline industry, working for both British Airways and US Airways, focusing on key corporate accounts. It was here that she became interested in how organizations use technology to leverage information, optimize efficiencies, and manage the customer relationship. Robin then joined MicroStrategy, Inc. a leading decision support software vendor where she managed premier accounts such as Bank of America, Safeway, and Evite. Most recently, Robin led a major organizational change initiative at Stanford University's Information Technology Systems and Support (ITSS). In establishing the Client Relations organization, Robin led on-going needs assessment for over 1,000 faculty and staff. Serving as the internal client advocate within ITSS, her efforts resulted in helping the largest university client plan and invest in critical IT infrastructure, applications and support impacting 1,000 faculty, leveraged across over 5,000 students. While at Stanford University, Robin published Relationship Management in Higher Education Information Technology for Educause, Center for Applied Research. Upon returning to San Diego, Robin launched the San Diego Chapter of Women in Technology International.
Robin graduated cum laude and With Distinction from the University of California at San Diego and holds a Bachelor of Arts degree in Sociology. She then earned a Master of Business Administration degree from the Pennsylvania State University.
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